Terms & Conditions

These Terms and Conditions ("Terms") govern access to and use of the website, business management platform, applications, and related services provided by FINEST HEALTHY FOODS PRIVATE LIMITED (PK AGRO GROUP) ("Company", "we", "us", or "our").

By accessing or using our platform, you acknowledge that you have read, understood, and agree to comply with these Terms.

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and any applicable policies referenced within them.

If you do not agree with these Terms, you should discontinue use of the applicable service.

2. User Accounts

Certain platform functionality may require an authorized user account. Users are responsible for:

• Keeping account credentials confidential.
• Using their account only for authorized purposes.
• Providing accurate information where required.
• Reporting suspected unauthorized access promptly.
• Following the organization's access and security policies.

The Company or the organization administering the platform may suspend or disable an account where there is a security concern, unauthorized use, violation of these Terms, or other legitimate reason.

3. Permitted Use

Subject to the permissions assigned to the user, the platform may support business activities including:

• Purchase management
• Sales management
• Inventory and stock management
• Contract management
• Party and business relationship management
• Freight and delivery-related records
• Payment and accounting records
• Business reporting and analytics

Specific functionality available to a user may depend on the user's assigned role, organization, branch, permissions, and configuration.

4. Prohibited Activities

Users must not:

• Attempt unauthorized access to the platform or its infrastructure.
• Attempt to bypass authentication or authorization controls.
• Modify, disrupt, damage, or interfere with platform functionality.
• Upload malicious software, code, or files.
• Use the platform for unlawful activities.
• Misuse another user's account or credentials.
• Share access credentials with unauthorized persons.
• Attempt to obtain data that they are not authorized to access.
• Use the platform in a manner that violates applicable laws or regulations.

5. Business Data and Data Accuracy

Users and authorized organizations are responsible for ensuring that information entered into the platform is accurate, complete, and appropriately maintained.

The Company provides software functionality for managing and recording business information. Users and organizations remain responsible for verifying important business, financial, accounting, tax, inventory, contractual, and operational information.

6. Third-Party Integrations

The platform may provide integrations with third-party services where enabled by the organization. These services may include communication, payment, SMS, email, government, compliance, social media, or business APIs.

Where integrations with Meta Platforms services such as Facebook, Instagram, or WhatsApp are enabled, their use may also be subject to the applicable terms, policies, and requirements of Meta and the relevant service.

We are not responsible for changes, interruptions, limitations, or availability issues originating from third-party services.

7. Intellectual Property

Unless otherwise stated, software, source code, designs, interfaces, content, logos, trademarks, documentation, and system functionality provided by the Company remain the property of the Company or their respective owners.

Subject to these Terms and the applicable authorization provided by the organization, users receive a limited, non-exclusive, non-transferable right to use the platform for authorized business purposes.

8. Service Availability

We aim to maintain reliable and secure services. However, we do not guarantee that the platform will always be:

• Continuously available.
• Completely error-free.
• Free from interruptions.
• Compatible with every device, browser, or software environment.

Temporary interruptions may occur because of maintenance, upgrades, infrastructure issues, security incidents, network problems, third-party service interruptions, or circumstances beyond our reasonable control.

9. Backups and Records

The platform may maintain backups or system records for operational, security, business continuity, audit, and recovery purposes.

Users and organizations should maintain appropriate independent records of critical business information where required by their operational, legal, accounting, or regulatory requirements.

10. Security

Users must not attempt to compromise the security of the platform, infrastructure, accounts, APIs, or connected services.

Any suspected unauthorized access, security vulnerability, credential compromise, or other security incident should be reported promptly through the available contact or administrative channels.

11. Limitation of Liability

To the extent permitted by applicable law, the platform and its functionality are provided on an "as-is" and "as-available" basis.

The Company shall not be responsible for indirect, incidental, special, consequential, or business losses arising from the use or inability to use the platform, except where liability cannot lawfully be excluded.

Users and organizations remain responsible for business decisions, financial decisions, accounting decisions, tax filings, inventory decisions, contractual decisions, and other actions taken based on information recorded or generated through the platform.

12. Compliance with Laws

Users agree to use the platform in compliance with all applicable Indian laws, regulations, tax requirements, contractual obligations, and applicable industry requirements.

13. Termination and Suspension

Access to the platform may be suspended or terminated where:

• These Terms are violated.
• Unauthorized access or activity is detected.
• A security risk is identified.
• Use of the platform violates applicable law.
• The relevant organization's authorization or account is terminated.
• Required third-party services or integrations are discontinued.

14. Privacy

Information collected and processed through our services is handled in accordance with our Privacy Policy.

15. Changes to These Terms

We may modify these Terms from time to time to reflect changes in our services, technology, business practices, or legal requirements.

Updated Terms will be published on this website with a revised "Last Updated" date. Continued use of the applicable service after updated Terms are published constitutes acceptance of the revised Terms, subject to applicable law.

16. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent courts located in Kolhapur, Maharashtra, India.

17. Contact Information

For questions regarding these Terms or our services, please contact: